Common Questions

We bill PPO dental plans and file the claim for you. DHMO plans work differently, so ask us. Whether we are in network depends on your plan, and we tell you before your child's visit. How fees work explains the rest.

You pay the fee for the visit, and we give you a written estimate in advance, before any treatment starts. Financing is offered by third-party lenders. Approval and terms are set by the lender.

Ask us. Medicaid and CHIP differ by plan, and we answer yes or no for your child's plan before you book.

Your child sees the room, meets the team and has a short checkup: the dentist counts teeth and looks at gums and bite. X-rays are taken only if the dentist decides your child needs them. You stay with your child. Plan on about half an hour.

Most dental groups suggest a first visit by the first birthday or when the first tooth comes in. Your pediatrician or dentist can tell you what fits your child.

Most children have a checkup and cleaning about twice a year. The dentist decides how often your child needs one, and when an X-ray is needed.

Many children are. We show your child the room first, tell them what is about to happen, and stop when they ask for a break. You stay beside them. Tell us beforehand what worries your child.

We explain each step before we do it, and we tell you how a tooth will be numbed before any treatment that needs it. Your child can raise a hand to ask for a break. We can't promise how any child will feel.

If your child has swelling that spreads to the face, eye or neck, trouble breathing or swallowing, or a serious blow to the head, call 911 or go to an emergency room. For a toothache or a broken or knocked-out tooth, call us right away.

Our hours are on the contact page. To change or cancel a visit, call us or send a message, and please tell us as early as you can so we can offer the time to another family.